Privacy Policy

Effective Date: Jan1, 2025

1. Introduction

Fein Shop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website feinshop.co.uk or make a purchase from our store. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, postal address, phone number.​

• Payment Information: Credit or debit card details, billing address.​

• Order Information: Products purchased, order dates, delivery information.​

• Technical Data: IP address, browser type, operating system, referring URLs, and other browsing information collected via cookies and similar technologies.​

3. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including sending emails to confirm your order status and shipping details.​

• Payment Processing: To process payments securely.​

• Communication: To contact you regarding your orders or respond to your inquiries.​

• Marketing: To send you promotional materials and updates, provided you have opted in to receive such communications.​

• Improvement of Services: To analyze and improve our website, products, and services.​

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors, including Shopify, that assist in operating our website, conducting our business, and servicing customers.​

• Payment Processors: Financial institutions and payment processors to facilitate transactions.​

• Compliance with Laws: Law enforcement or regulatory authorities if required by law.​

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.​

• Rectification: Request correction of any inaccurate or incomplete data.​

• Erasure: Request deletion of your personal information, subject to legal obligations.​

• Objection: Object to the processing of your data for direct marketing purposes.​

To exercise these rights, please contact us at support@feinshop.co.uk.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@feinshop.co.uk​

Phone: +44 7311 520439

Business Name: Fein Shop

Address: 78 Bournemouth Road, Poole, Dorset, United Kingdom, BH14 0HA

By using our services, you acknowledge that you have read and understood this Privacy Policy.